Customer Service Courses
Why is Customer Service Important to Your Business?
The importance of customer service can never be underestimated. Constantly attracting new customers can be costly, particularly for small businesses. Making your customers feel valued and happy can lead to long term success.
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85% of customers would rather spend more money with a company that consistently delivers an excellent level of service. |
Around 97% of customers will tell friends and family about a good customer experience. |
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A positive reputation leads to growth and goes a long way in attracting new customers and employees. |
Highly engaged employees achieve a better increase in customer ratings. Having a purpose motivates people, happy employees, happy customers |
LKQ Academy is the perfect solution to providing you with a range of Service Advisor courses to help your business stay ahead of the competition. All courses are to support you to increase profitability, helping you to become a first fix solution.
Want to know more? We have the following courses available: Customer Management, Social Media – Online Interaction, Customer Experience, and the Journey to Technical for Non-Technical Staff.
Alternatively, you can get in touch over on training@eurocarparts.com